SWISS First Class Lounge at Zurich Airport Wins Top Skytrax Award 2024

Roger Hohl
Roger Hohl
Executive Editor Roger Hohl always reports firsthand. He has been gathering experiences and impressions in the luxury travel segment since 2006, from the South Sea to China and Asia, across Europe to Africa and America. He is always on the lookout for the most spectacular and extraordinary locations, combined with the best possible comfort and service. His focus is on independent and critical perception from the perspective of the most demanding clientele, as today's customers in this segment expect the highest quality. His motto: pushing the limits - but always fair!

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Swiss International Air Lines (SWISS) has once again proven its excellence in providing premium travel experiences, clinching the prestigious Skytrax award for the ‘Best First Class Lounge’ at Zurich Airport. This accolade, announced at the 2024 Skytrax World Airline Awards, highlights SWISS’s dedication to luxury and superior service.

A Crowning Achievement in Luxury

The Skytrax World Airline Awards, regarded as the Oscars of the aviation industry, are based on the feedback of over 21 million airline customers. In this year’s awards, SWISS not only secured the top spot for its First Class Lounge but also achieved a remarkable tenth place in the ‘World’s Best Airlines’ rankings.

(c) Swiss International Air Lines / Roger Geu, Head of Lounges Switzerland and Janina Jentner, Maître de Cabine Europe and Customer Experience & Commercial Steering

An Unparalleled First Class Experience

The award-winning SWISS First Class Lounge in Terminal E at Zurich Airport is designed to provide an exclusive retreat for travelers. The lounge offers an array of luxurious amenities, including:

  • Dedicated Hotel Rooms and Mini-Suites: Providing a private and comfortable space for rest.
  • Champagne Bar and Five-Star À La Carte Restaurant: Offering exquisite dining and drinking options.
  • Wine Humidor: Featuring over 1,000 bottles from around the globe, catering to the most discerning palates.
  • Conference Room: Equipped to meet the needs of business travelers.
  • 352-Square-Metre Terrace: Providing stunning views of the airport’s operations, creating a serene environment away from the bustling terminals.

A Testament to Excellence

Roger Geu, Head of Lounges Switzerland, proudly accepted the awards at the Skytrax ceremony in London. He expressed his gratitude, stating, “We are delighted to again receive this award for our First Class Lounge, and also to be named by travelers as one of the world’s top ten airlines. These prestigious distinctions are a recognition of our commitment to giving our guests consistently top-caliber service and optimum travel comfort. They also confirm once again our premium airline credentials. And that makes me very proud.”

(c) Swiss International Air Lines

Consistent Recognition

This is not the first time SWISS has been recognized for its exceptional service. The airline also secured the ‘Best First Class Lounge’ title in 2022, reinforcing its status as a leader in luxury travel. The continued recognition from Skytrax reflects SWISS’s unwavering commitment to providing unparalleled travel experiences.

(c) Swiss International Air Lines

About the Skytrax World Airline Awards

Established in 1999, the Skytrax World Airline Awards are the pinnacle of excellence in the aviation industry. The awards are determined by comprehensive surveys that evaluate both inflight products and airport services. This year’s awards were based on over 21 million assessments from customers of more than 350 airlines across 100 countries.


The 2024 Skytrax awards have once again highlighted SWISS’s dedication to luxury, comfort, and exceptional service. As travelers continue to seek the finest experiences, SWISS remains a beacon of excellence in the airline industry, consistently setting the bar high for others to follow.

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