While Luxvisor traditionally focuses on the high-end travel segment and reports primarily on First and Business Class products of leading international airlines, it felt time to take a closer look at something different. This time, I decided to test Eurowings, the Lufthansa Group’s low-cost subsidiary, on a domestic German route in their so-called Biz-Class (Business Class), aboard their brand-new Airbus A320neo.
A new Eurowings
As part of the Lufthansa Group, Eurowings has evolved from a simple regional airline into one of Europe’s most recognized low-cost carriers, connecting both major business hubs and hidden leisure destinations across the continent. The brand has matured, introducing refined fare concepts, improved cabin comfort, and a more consistent service culture. Today, Eurowings stands as a pragmatic yet stylish choice for the modern European traveler who values reliability and efficiency over luxury branding.
Flying the Airbus A320neo represents a new chapter for Eurowings. The aircraft is equipped with next-generation engines, advanced aerodynamics, and reduced cabin noise. Inside, passengers experience a clean, modern design with ambient lighting and a calm, fresh atmosphere that feels more premium than one might expect from a budget airline. For short- and medium-haul flights across Europe, the A320neo is an excellent step forward – a quiet expression of progress rather than a loud revolution.
Check-In
My journey began on one of Germany’s busiest business routes: Stuttgart to Hamburg, departing at 06:30 a.m. Eurowings offers an excellent mobile app through which check-in, rebooking, and even flight notifications work seamlessly. Push alerts for gate changes or delays are prompt and accurate, a small but valuable detail in today’s fast-paced travel environment.
As a Eurowings Biz-Class (Business Class) passenger, access to the Lufthansa or Star Alliance lounge at Stuttgart Airport was included. Unfortunately, I never made it there. Despite having Fast Lane access, the security queue was overcrowded, extending well beyond the marked area into the main terminal. Ironically, the regular security line proved faster. Stuttgart’s new X-ray scanners allow passengers to leave laptops and liquids in their bags, which speeds things up significantly.
However, Murphy’s Law made an appearance. A passenger’s wool scarf became tangled in the conveyor belt of the X-ray machine, bringing the entire checkpoint to a standstill for twenty minutes until a police officer managed to free it. With boarding time approaching, the lounge visit was off the table.
Boarding and Crew
Boarding began on time and in groups, with Biz-Class (Business Class), HON Circle, and Senator passengers invited first. While I generally appreciate structured boarding, the efficiency disappears when boarding is done via bus gate. Regardless of your priority, everyone meets again in the same bus and boards at once. This was the case for my flight as well.
Once onboard, the crew greeted passengers with a friendly and professional attitude. The cabin was filled mostly with business travelers, reassuring proof that corporate travel has made a strong comeback since the pandemic.
Seat Product and Inflight Entertainment (IFE)
As expected for short-haul Europe, the seating layout is uniform throughout the cabin. The Recaro slimline seats are identical in Economy and Biz-Class (Business Class), with one key difference: The middle seat remains empty. It’s a simple, proven formula that works well for flights under two hours.
All A320neos in the Eurowings fleet are WiFi-equipped, powered by Deutsche Telekom. Access is easy via a QR code that leads to the inflight entertainment (IFE) portal. Options range from messaging-only to full-flight internet.
I selected the premium flat rate for 7,90 EUR (8,20 USD), the highest bandwidth available. Payment, however, was another story. After three failed attempts, my credit card finally worked on the fourth try. The connection itself was hit-and-miss, with two- to three-minute dropouts during the flight. A solid foundation, but definitely room for improvement.
The IFE portal itself is excellent: Clean layout, quick load times, and a fair selection of movies, magazines, and live flight information.
Catering
This is where Eurowings still shows its budget heritage. Biz-Class (Business Class) passengers may order anything from the regular Wings Bistro menu free of charge, a generous offer in theory, but the execution remains basic.
I opted for a pretzel sandwich, orange juice, and coffee. The sandwich was soft and unremarkable, the juice perfectly average. The coffee, however, was genuinely good, strong, fresh, and served in what might be the most luxurious paper cup ever seen on a low-cost carrier. The spill-resistant lid design is a lifesaver for anyone traveling in a white shirt. One drop of coffee can ruin both the outfit and the day, so credit where it’s due: Eurowings nailed that part.
While the food itself is not competitive with Lufthansa, Swiss, or Austrian’s short-haul catering, the crew made up for it with attentiveness. They proactively offered additional snacks and sweets, a small gesture that made a notable difference.
Arrival
The flight itself was uneventful and precisely what you want from a domestic hop: smooth, quiet, and on time. In fact, early. Eurowings tends to schedule generous block times, so an early arrival is almost tradition. The flight lasted 60 minutes instead of the planned 75, a pleasant surprise, especially before 8 a.m.