In October I flew Eurowings Biz-Class from Zurich to Hamburg on one of the airline’s own Airbus A319s, and came away with a mixed verdict: a superb lounge, an outstanding crew and a catering service that ran out of what I wanted. This time, the same booking brought a surprise at the gate. The aircraft carried Eurowings branding on the headrests, but it belonged to a Lithuanian airline, and so did the crew. This GetJet A320 Biz-Class review for Eurowings asks a question that more and more European travellers face: what do you actually get when your airline sends someone else’s plane?
Who Is GetJet?
GetJet Airlines is a Lithuanian airline based in Vilnius that specialises in ACMI flying: it provides aircraft, crew, maintenance and insurance to other airlines, which sell the flights under their own name and flight number. According to GetJet, its fleet consists of 17 aircraft, Boeing 737-800s and Airbus A320 family jets.
- From
- Zurich (ZRH)
- To
- Hamburg (HAM)
- Distance
- 693 km
Great-circle distance between the airports.
In February 2026, GetJet announced a long-term partnership with Eurowings. Six aircraft from its fleet were to be stationed at Hamburg Airport from March 2026 to support Eurowings’ summer operations. Eurowings has relied on such wet-lease partners for years, mainly Avion Express and Smartwings, because its own fleet is not large enough for the schedule it wants to fly. GetJet was added to support the airline’s growth in Hamburg, which is probably why a GetJet aircraft flew my evening rotation from Zurich to Hamburg.
The Lufthansa Group is not alone in this. SWISS has just announced that it will cut its own wet-lease fleet from 26 to around 18 aircraft in summer 2027, and we covered that news only a few days ago. For passengers, wet leases are a lottery: sometimes the partner’s product is better than the original, sometimes noticeably worse. This flight was a fair test.
The Lounge: SWISS Business Lounge, Zurich
Biz-Class at Eurowings includes lounge access at selected airports, and in Zurich that means the SWISS lounges. I used the SWISS Business Lounge before my evening departure, and once again it gave a Eurowings ticket a start that a low-cost airline could never offer on its own.
From the buffet I took a fried fish fillet with a wedge of lemon on farfalle in tomato sauce, with a Coke on the side. Not haute cuisine, but exactly what you want before an evening flight, at a table with Swiss and European power sockets right in front of you. Four and a half points: the lounge was once again the best part of the Eurowings journey, and it is SWISS that deserves the credit.
Boarding and Seat
The walk down the jet bridge showed a white A320 waiting at the gate in the low evening light. On board, the cabin told its own story. The seats in the Biz-Class rows had grey leather covers with a yellow stripe, and the headrest covers said it all: “Preferred Partner Airline of Eurowings”, with “BIZclass” below. The design does not match Eurowings’ own cabins, and to me it looks like the interior of the former Thomas Cook group. My guess is that this A320 began its life with Thomas Cook before it joined GetJet’s fleet.
The seat itself is an ordinary European short-haul seat. Biz-Class at Eurowings, like Business Class at SWISS or Lufthansa in Europe, does not mean a bigger seat: the difference is the free middle seat, which Eurowings guarantees in the first rows. On this flight, it was free, and that makes all the difference on a 3-3 aircraft. The legroom was acceptable for a flight of under an hour and a half, and the seat pocket held the Wings magazine and the Wings Bistro menu.
Three point seven points for the seat: comfortable enough for this route, with the empty space next to me as the real Biz-Class difference.
Take-off and Views
Taxiing out, the view from my window was a reminder of how international Zurich’s apron is: a Croatia Airlines jet and a Brussels Airlines aircraft were parked nearby, both Star Alliance partners of the Lufthansa Group.
Playing loads the video from YouTube (Google).
The reward came a few minutes later. As we climbed north, the sky turned pink and orange over Lake Constance, with the island of Reichenau in the lake and the Rhine winding away to the west. Moments like these are the reason I still book a window seat on every flight.
Catering
Biz-Class includes a free choice from the Wings Bistro menu. On this evening flight, my tray carried a grilled tomato and mozzarella panini in a Eurowings paper bag (“Crispy start. Happy heart.”), a half-litre bottle of Vöslauer sparkling water, and a miniature of Bombay Sapphire with a can of Goldberg tonic, served with a paper cup.
Playing loads the video from YouTube (Google).
A panini and a gin and tonic are a perfectly decent way to end a working day. But let us not pretend this is Business Class catering in the SWISS sense: there is no tray set, no china, no real meal. For a snack on an evening flight, it does the job. Three point seven points.
Crew and Entertainment
The cabin crew came from GetJet, and it showed in one detail: nobody in the cabin crew spoke German. The service was in English only. On a flight between Zurich and Hamburg, sold by a German airline, that is not what most passengers expect, and older travellers in particular may struggle.
That said, the crew itself did a very good job: friendly, attentive and professional. Four and a half points, with the language as the only reason it is not more.
Entertainment is limited to what Eurowings offers on all its short-haul flights: the Wings magazine and the menu in the seat pocket, with the magazine also available in the Wings Connect portal. The only screens I saw were small monitors at the front of the cabin. On a flight of this length I did not miss anything, but there is nothing to praise either. Three and a half points.
Arrival in Hamburg
By the time we began our descent, the last light had gone. We approached Hamburg along the Elbe, with the lights of the city on the riverbank and the wing gleaming in the dark blue sky.
So, what do you get when Eurowings sends someone else’s plane? On this evening, a solid product: the same Biz-Class promise of a free middle seat, a snack and a drink, an older aircraft with a borrowed interior, and a crew that was better at its job than at German. If you book Eurowings Biz-Class between Zurich and Hamburg, the lounge in Zurich and the free middle seat are what you pay for. Whether the aircraft at the gate belongs to Eurowings or to GetJet makes less difference than I expected.
Recommended
Eurowings Biz-Class on the GetJet A320 from Zurich to Hamburg is a solid product, no more and no less. The free middle seat does its job, the panini and the drinks are a decent snack for an evening flight, and the SWISS lounge in Zurich gives the trip a much better start than the fare suggests. The crew was friendly, attentive and professional, which is why it earns a high score. But on a German airline's route between Switzerland and Germany, a cabin team without a word of German is a gap that Eurowings should close, even when the aircraft and crew come from a partner.
Roger Hohl
Roger Hohl has been at the helm of Luxvisor since 2006. From his base in Switzerland he travels to test what the luxury travel industry promises, from the seat at 40,000 feet to the last course of a tasting menu, and writes about it with an independent eye.
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