Singapore Airlines (SIA) has been crowned the world’s best airline at the prestigious Skytrax World Airline Awards 2023 for the fifth time, reaffirming its commitment to delivering exceptional service and experiences to its passengers.
At this year’s Skytrax Awards, SIA emerged victorious in four categories, securing the top position for Best First Class Airline, Best First Class Comfort Amenities, and Best Airline in Asia. In addition, SIA’s subsidiary, Scoot, was honored as the Best Long Haul Low-cost Airline and claimed the second spot in the “World’s Best Low-Cost Airlines” category.
The Skytrax Awards are based on surveys conducted among over 20 million travelers from more than 100 countries, who evaluated and ranked 325 airlines between September 2022 and May 2023.
On June 20, 2023, Goh Choon Phong, Chief Executive Officer of Singapore Airlines, graciously accepted the esteemed “World’s Best Airline” award on behalf of the airline in Paris.
“This accolade is a testament to the unwavering determination of our employees who have worked tirelessly and made significant sacrifices to ensure that SIA was well-prepared for the recovery of the aviation industry. It has enabled us to emerge from the pandemic stronger and as a leading international airline,” said Goh.
“We are deeply grateful to our customers for their unwavering loyalty to Singapore Airlines. Their support and encouragement throughout the pandemic have given us the strength and resilience to overcome unprecedented challenges. Today, as we emerge from the pandemic, we remain firmly committed to innovation and investing in industry-leading products and services, ensuring that SIA continues to offer our customers a world-class travel experience.”
Edward Plaisted, Chief Executive Officer of Skytrax, commented, “It is a tremendous achievement for Singapore Airlines to receive the title of World’s Best Airline 2023. Singapore Airlines has achieved outstanding results across multiple award categories, with the pinnacle being the recognition of its First Class cabin as the world’s best. We congratulate Singapore Airlines on this success, which should fill the airline’s management and employees with immense pride and satisfaction.”
Singapore Airlines continues to set the benchmark for excellence in the aviation industry, delivering unparalleled service, luxurious amenities, and a commitment to passenger satisfaction. As the airline charts its course towards the future, it remains dedicated to providing innovative and world-class products and services, ensuring that every journey with Singapore Airlines is an extraordinary experience.
About Singapore Airlines
Singapore Airlines is one of the world’s leading airlines, renowned for its exceptional service, commitment to innovation, and unparalleled travel experiences. With a strong global network, modern fleet, and dedicated staff, Singapore Airlines continues to be the preferred choice for discerning travelers worldwide.